The Planet Forums > Cannot run /scripts/upcp

The Planet Forums > Control Panels > cPanel/WHM

linuxer

Jun 4 2008, 12:42 PM

I am trying to update my server by running
/scripts/sysup
or
/scripts/upcp

I get the follwing in var/log/up2date

my up2 date version is
Red Hat Update Agent v4.6.2-7.el4_6.1
Copyright © 1999-2002 Red Hat, Inc.
Licensed under terms of the GPL.

Can someone please throw some light

270:[Wed Jun 4 22:14:20 2008] up2date updating login info
271:[Wed Jun 4 22:14:20 2008] up2date logging into up2date server
272:[Wed Jun 4 22:15:46 2008] up2date A socket error occurred: (110, 'Connection timed out'), attempt #3
273:[Wed Jun 4 22:16:13 2008] up2date A socket error occurred: (110, 'Connection timed out'), attempt #3
274:[Wed Jun 4 22:17:29 2008] up2date A socket error occurred: (110, 'Connection timed out'), attempt #1
275:[Wed Jun 4 22:19:00 2008] up2date A socket error occurred: (110, 'Connection timed out'), attempt #4
276:[Wed Jun 4 22:19:27 2008] up2date A socket error occurred: (110, 'Connection timed out'), attempt #4
277:[Wed Jun 4 22:20:44 2008] up2date A socket error occurred: (110, 'Connection timed out'), attempt #2
278:[Wed Jun 4 22:22:20 2008] up2date A socket error occurred: (110, 'Connection timed out'), attempt #5

bigwebmaster

Jun 4 2008, 06:49 PM

I also am having problems with upcp, but mine can't connect on a different part. Here are the errors:

QUOTE

Installing system packages and perl modules...portsentry is up to date (Tue Jan 29 18:02:40 2002)
Error communicating with server. The message was:
Connection timed out
...Done

QUOTE

Updating system packages...
Error communicating with server. The message was:
Connection timed out
...Done

QUOTE

Error communicating with server. The message was:
Connection timed out
Done

The problem seemed to start right after that explosion took place in the H1 datacenter. This server with these errors is actually in the other datacenter (not the H1 datacenter: Hardware Object's Upstream Connection:bq15a.02.hstntx2 ). Any ideas? Is the server it is looking for part of the H1 datacenter?

Here is the full output:

QUOTE

root@server1 [/scripts]# ./upcp
Updating /scripts...
Sync Source: http://httpupdate.cpanel.net/RELEASE/scripts
Fetching http://httpupdate.cpanel.net/cpanelsync/RE...cpanelsync.lock (0)....@72.233.42.250......connected......receiving......Done
Fetching http://httpupdate.cpanel.net/cpanelsync/RE....cpanelsync.bz2 (0)....@72.233.42.250......connected......receiving...20%...40%...60%...80%...100%......Done
...Done
Checking for main ip changes......Done
Validating cPanel system users...Homedir: /usr/local/cpanel
...Done
Checking and Repairing System Package Setup......Done
Running Platform Specific Optimizations......Done
Checking and Repairing Nameserver Config......Done
Setting up ip startup......Done
Configuring editors......Done
Creating symlinks for common binaries......Done
Setting Clock......Done
Running Env Auto Repair...quota test: repquota exited with signal 0 (ok)
Requesting script ... Done
Auto Repair is running...
io_compress_gzip has already been run.

pathtools_cpcpan has already been run.

pathtools_repair has already been run.
Fetching http://httpupdate.cpanel.net/autofixer/check_perms4 (0)....@72.233.42.250......connected......receiving...100%......Done
Fetching http://httpupdate.cpanel.net/autofixer/kronolith_prefs (0)....@72.233.42.250......connected......receiving...44%...89%...100%......Done

phpapps_owner_fix has already been run.
Fetching http://httpupdate.cpanel.net/autofixer/securetmp_fix (0)....@72.233.42.250......connected......receiving...100%......Done
Fetching http://httpupdate.cpanel.net/autofixer/fix_update_never (0)....@72.233.42.250......connected......receiving...100%......Done
Fetching http://httpupdate.cpanel.net/autofixer/configpm_fix (0)....@72.233.42.250......connected......receiving...100%......Done

spamd_dbm_fix has already been run.
...Auto Repair is done.
...Done
Running Cleanups...Found hostname to be server1.polarhost.com, which resolves to 209.85.113.27
Hostname Virtual Host is already setup
...Done
Updating services & databases...PHP version file has been updated to 5.2.5
Mail::SpamAssassin::Plugin::Rule2XSBody test passed: enabled
Ftp Quota Check v1.6
Updating flo: ...Done
...Done
Doing a manual update...
Cpanel updates are coming from layer2.cpanel.net
Setting Up Crontab......Done
Setting Up dcpumon Crontab......Done
Repairing Mailman Permissions......Done
Running Sanity Checks & Notifications...Using smartcheck config 5.32 for smartctl(5.33)
Checking /dev/sda....S.M.A.R.T does not appear to be enabled for this device.
[/scripts/updatephpconf]: Improper PHP installation prefix /usr/local/php4. Not a directory, check your installation.
...Done
Running Named Checks......Done
Updating FTP Server...Ftp Setup Script Version 6.1
Fetching version information from http://updates.cpanel.net/ftpinstall/version (RELEASE)....Fetching http://updates.cpanel.net/ftpinstall/version (0)....@72.233.42.250......connected......receiving...100%......Done
Done
This is the pure-ftpd 1.0.21 installer release number 4.tls for platform redhat AS-4
pure-ftpd is up to date. Use ftpup --force to force a reinstall
...Done
Updating SMTP (exim) Server...Exim (maildir) Setup Script Version 20.0
Fetching version information from http://updates.cpanel.net/eximinstall/version (RELEASE)....Fetching http://updates.cpanel.net/eximinstall/version (0)....@72.233.42.250......connected......receiving...100%......Done
Done
This is the exim 4.68 installer release number 1 for platform redhat AS-4
exim is up to date. Use eximup --force to force a reinstall
...Done
Updating MySQL Server...MySQL Setup Script Version 7.0
Fetching http://httpupdate.cpanel.net/mysqlinstall/...SE/cPpkgversion (0)....@72.233.42.250......connected......receiving...65%...100%......Done
Loaded cPPkgs::MySQL ok!
This is the cPPkgs::MySQL 5.0.45 installer for Linux.
MySQL 5.0.45 is up to date
Install Complete
...Done
Updating bandmin...bandmin Setup Script Version 1.0
Fetching version information from http://updates.cpanel.net/bandmininstall/version (RELEASE)....Fetching http://updates.cpanel.net/bandmininstall/version (0)....@72.233.42.250......connected......receiving...100%......Done
Done
This is the bandmin 1.6.1 installer release number 1 for platform redhat AS-4
bandmin is up to date. Use bandminup --force to force a reinstall
...Done
Updating IMAP Server...courier-imap Setup Script Version 1.0
Service apop3d init script does not exist!
Fetching version information from http://updates.cpanel.net/courierinstall/version (RELEASE)....Fetching http://updates.cpanel.net/courierinstall/version (0)....@72.233.42.250......connected......receiving...100%......Done
Done
This is the courier-authlib 0.60.2 installer release number 1cp
courier-authlib-0.60.2 is up to date
This is the courier-imap 4.3.0 installer release number 3cp
courier-imap-4.3.0 is up to date
Install Complete
...Done
Updating DNS Server...NSD is not the configured local nameserver.
Use /scripts/setupnameserver to change this setting.
...Done
Installing system packages and perl modules...portsentry is up to date (Tue Jan 29 18:02:40 2002)
Error communicating with server. The message was:
Connection timed out
...DoneUpdating system packages...
Error communicating with server. The message was:
Connection timed out
...Done
Restoring compiler permissions...Compilers are enabled for unprivileged users.
...Done
Repairing mysql......Done
Optimizing Databases......Done
Configuring Frontpage...initfpsuexec: using apache 1.x support
...Done
Fetching Installer...Fetching http://layer2.cpanel.net/installer/ (0)....@75.126.236.226......connected......receiving...27%...54%...81%...100%......Done
...Done
Running Installer...Requested cPanel Tree: RELEASE
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!cPanel Auto Heal 2.4 Running !!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Processing heal of https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=171178
Waiting for up2date to finish....
Error communicating with server. The message was:
Connection timed out
Done
BIND 9.2.4
Succeeded
Fetching http://httpupdate.cpanel.net/cpanelsync/RE.../cpanel/version (0)....@209.85.80.214......connected......receiving...100%......Done
Using mail permissions style: NEW
Versions Match! (11.23.3-RELEASE_25068). You are running the latest RELEASE.
...Done
Updating Addons...Updating addon type:modules addon:addonupdates version:0.5.1.......Done
...Done
Running postinstall scripts...Added Contact editedemailout@noreply.com
Added Contact editedemailout@noreply.com
Scanning for new mail senders.....Done
Scanning suexec_log.....................
....................
....................
....................
....................
....................
....................
......Done
...Done

ramstar

Jun 5 2008, 04:44 AM

same issue here, 6am every day since "what is being called an outage" happened.

anytime scripts ucpc runs the server gives this issue , sometimes it seems to be near when the server has no outgoing email anymore until a restart of bind.

Me thinks tp is failing as a business, provider and is the beginning of the end.

camoruin

Jun 6 2008, 01:44 AM

Ran easyapache3 in WHM tonite. Fails each time. Submitted ticket to Cpanel support. They stated that up2date is timing out because it cannot access my providers RHEL4 mirrors. Asked if it was potentially due to non-functioning nameservers, they said most likely.

So, the resolv.conf situation seems to work for me regarding scripts accessing external urls, but the up2date is still trying to access stuff that is apparently down at The Planet. I guess it doesn't work off of resolv.conf?

Any idea if that is true, and if so, what to change /where to get up2date working?

jmbesolutions

Jun 6 2008, 10:06 AM

Same issue here, up2date times out. Only one of my servers at the Planet has this problem. I'm almost positive it in their Houston datacenter, so that would explain the problem. I too am wondering what it is trying to access at the Planet. If anyone gets any more information please let us know.

camoruin

Jun 6 2008, 01:13 PM

QUOTE (jmbesolutions @ Jun 6 2008, 12:06 PM)

If you look in your up2date config file, it has a setting of serverURL=

mine was noSSLServerURL=http://rhn.ev1servers.net/XMLRPC

pinging http://rhn.ev1servers.net/ - that times out all hops.

I tried noSSLServerURL=https://rhn-proxy01.dllstx4.theplanet.com/XMLRPC

still didnt work. That does come back if you ping it tho.

Changing your resolv.conf nameserver locations will not change how up2date looks for files. From what I can tell.

Support just responded to my ticket asking for login info, so no answer yet, and will most likely be a while.

sistem33

Jun 7 2008, 07:34 AM

This is problem and for my server.

Update System Software

Error communicating with server. The message was:
Connection timed out

DaGeek

Jun 25 2008, 10:14 AM

Anything new on this???? My server has the same problem and I'm down w/o ANY response from zPlanet!

whitey

Jan 25 2009, 09:10 PM

QUOTE (DaGeek @ Jun 25 2008, 12:14 PM)

Anything new on this???? My server has the same problem and I'm down w/o ANY response from zPlanet!

I hate to bump an old thread, but I have the same problem right now and have been trying to find an answer for several days. Any advice out there.

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